FAQ
I am having issues/missing parts with my product. Where can I get customer support?
Please contact us through our toll-free number 1-800-239-0689 (US) or 1-844-455-4621 (Canada).
I need a user manual for my product. Where can I download one?
You can obtain your user manual by going to our Customer Support page. You will need your product’s model number to search for the user manual. If you are unable to locate the model number, please call our Customer Support centers and our agents will be happy to help you.
Can I buy directly from Source Pro?
Currently, we do not sell directly to individual consumers on this webpage, but we do plan to in the near future. Please check back often for updates.
I have a design that I would like to have manufactured. Can your services cater to my design?
Thank you for your interest in partnering with Source Pro. We would love to look at your design and produce it into a reality. Please Contact Us with your inquiry and we will be happy to assist you.
I am searching for a manufacturer that can propose and produce some designs to me. Where can I inquire?
Thank you for your interest in partnering with Source Pro. If you have inquiries about our products or would like to see our design selections – feel free to email us directly at inquiry@soupro.com or Contact Us.
USER MANUALS
To find a product’s user manual, please locate the model number on your product first. Then, identify it with the manual list below. If you need assistance with locating the model number, please contact Customer Service.
| Model Number | Product Manual |
|---|---|
| 7622 | |
| 7623 | |
| 7690 | |
| 7690 (2015) | |
| 7691 | |
| B002 (2014) | |
| B002 (2015) | |
| B003 | |
| B007 (2014) | |
| B007 (2015) | |
| B0014 (2014) | |
| B0014 (2015) | |
| B1113 (2014) | |
| B1113 (2015) | |
| B7690 (2014) | |
| B7690 (2015) | |
| C001 | |
| M001 | |
| PR01 | |
| SP5245 | |
| SP5289 (Bold Flame) | |
| SP5289 (Prokonian) | |
| SP5292 (Bold Flame) | |
| SP5292 (Prokonian) | |
| SP5293 | |
| SP5294 | |
| SP5425 (Bold Flame) | |
| SP5425 (Prokonian) | |
| SP5428 | |
| SP5509 (Canvas) | |
| SP5511 (Bold Flame) | |
| SP5511 (Prokonian) | |
| SP5522 | |
| SP5523 | |
| SP5526 | |
| SP5527 | |
| SP5528 | |
| SP5530 | |
| SP5531 | |
| SP5533 | |
| SP5534 | |
| SP5535 | |
| SP5536 | |
| SP5537 | |
| SP5538 | |
| SP5539 | |
| SP5542 | |
| SP5543 | |
| SP5546 | |
| SP5547 | |
| SP5549 | |
| SP5560 | |
| SP5569 | |
| SP5570 | |
| SP5571 | |
| SP5572 | |
| SP5573 | |
| SP5574 | |
| SP5576 | |
| SP5577 | |
| SP5528 | |
| SP5646 | |
| SP5647 | |
| SP5648 | |
| SPD15016 | |
| SPD15021 | |
| SPD15040 | |
| SPD15070 | |
| SPD15072 | |
| SPD15074 | |
| SPD15077 | |
| SPS15003 | |
| SPS15014B | |
| V0513 | |
| WQ001 | |
| XJ002 | |
| Y002 | |
| Y002C (2014) | |
| Y002C (2015) |
| Model Number | Product Manual |
|---|---|
| SP2026PS1 | |
| SP2429S | |
| SP4294 | |
| SP4450 | |
| SP4451 | |
| SP4452 | |
| SP4579 | |
| SP4580 | |
| SP4581 (Glacier Bay) | |
| SP4581 (Pegasus) | |
| SP4582 (Glacier Bay) | |
| SP4582 (Pegasus) | |
| SP4583 | |
| SP4584 | |
| SP4585 | |
| SP4586 | |
| SP4587 | |
| SP4588 | |
| SP4589 | |
| SP4590 | |
| SP4591 | |
| SP4592 | |
| SP4593 | |
| SP4594 | |
| SP4600 | |
| SP4601 | |
| SP4602 | |
| SP4603 | |
| SP4604 | |
| SP4610 | |
| SP4907 | |
| SP4910 | |
| SP4913 | |
| SP4970 | |
| SP4971 | |
| SP4972 | |
| SP5100 | |
| SP5101 | |
| SP5172 | |
| SP5579 |
SEND US AN INQUIRY
If you have inquiries about our products, would like to see our design selections, or have general comments – feel free to email us directly at inquiry@soupro.com or Contact Us with the button below.